Support

Digital Design Solutions Believes in Support to Delight its Customers

At best, the average customer uses less than half of any given application’s functionality. Every complex/powerful application requires an investment in learning in order to gain the productivity and profitability benefits it offers. Customers will learn to do the minimum required in order to complete their regular tasks. They won′t, however, take the time to explore further to discover and deftly apply additional functionality. This is possible thru proactive support and training to the users. This will ensure that the organization can derive maximum benefit from their investments for a long period of time.

We are a focused, dynamic and progressive company committed to provide customers with value added products, services and competitive solutions in the area of PLM and MCAX.

Our strength comes from our more than 15 years long term association with about 400 Engineering and manufacturing companies where in Digital Design Solutions  has been associated in solution implementation, consulting, hand holding, software training, services and tech support to help them in utilizing the potential of the software to the fullest. This gives us a deep understanding of the designs to manufacturing processes for varied range of industries.

We have UG/NX Siemens Certified CAD Professionals for training and support.

Our team proactively reaches out to encourage and to lead the customer on to try new functionality to achieve greater productivity and profitability. To ensure this DDS organizes training sessions every 2nd Saturday at our Digital Design Solutions, JMD office in Gurgaon. These sessions are focused on various topics related to Unigraphics/NX11/CAD/CAM/PLM.

More information about these can be obtained on our Facebook Page.

Software Maintenance, Enhancements & Support are essential for your successful utilization of Software products.

Digital Design Solutions Technical Support:

Email contact : cs@ddsplm.com

DDS is your first point of contact for the following:

  • Product installation
  • Upgrade Training
  • Technical Troubleshooting

MES will also entitle you to the following:-

  • Subscription to newsletter from Digital Design Solutions for product related tips and techniques
  • Free workshops for users on various UG/NX11/CAD/CAM/CAE modules from time to time

For any escalation of issues mail to rashmi@ddsplm.com

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