Support

Digital Design Solutions Believes in Support to Delight its Customers

At best, the average customer uses less than half of any given application’s functionality. Every complex/powerful application requires an investment in learning in order to gain the productivity and profitability benefits it offers. Customers will learn to do the minimum required in order to complete their regular tasks. They won′t, however, take the time to explore further to discover and deftly apply additional functionality. This is possible thru proactive support and training to the users. This will ensure that the organization can derive maximum benefit from their investments for a long period of time.

We are a focused, dynamic and progressive company committed to provide customers with value added products, services and competitive solutions in the area of PLM and MCAX.

Our strength comes from our more than 15 years long term association with about 400 Engineering and manufacturing companies where in DDS has been associated in solution implementation, consulting, hand holding, software training, services and tech support to help them in utilizing the potential of the software to the fullest. This gives us a deep understanding of the designs to manufacturing processes for varied range of industries.

We have NX Siemens Certified CAD Professionals for training and support.

Our team proactively reaches out to encourage and to lead the customer on to try new functionality to achieve greater productivity and profitability. To ensure this DDS organizes training sessions every 2nd Saturday at our Digital Design Solutions, JMD office. These sessions are focused on various topics related to CAD/CAM/PLM.

More information about these can be obtained on our Facebook Page.

Software Maintenance, Enhancements & Support are essential for your successful utilization of Software products.

Digital Design Solutions Technical Support:

Email contact : cs@ddsplm.com

Phone Contact: 0124-4263055-57

DDS is your first point of contact for the following:

Product installation

Upgrade Training

Technical Troubleshooting

MES will also entitle you to the following:-

  • Subscription to newsletter from DDS for product related tips and techniques

  • Free workshops for users on various CAD/CAM/CAE modules from time to time

For any escalation of issues mail to rashmi@ddsplm.com

CUSTOMER’S FEEDBACK FOR SUPPORT

Dear Mr. Kapil,

Thanks for the training yesterday.

Yes indeed the training was much more required, and we are fully satisfied with your efforts.

Thanks once again.

As like yesterday we need more training every 45 days to develop our existing skills. As continual improvement.

I will confirm the date soon to Mr. Satish.

Example for  assembly, surface, mold wizard we need separate day training. We need to know more in advance about these modules.

We will plan one day each for above.

Also I am planning to send my 3 guys for basic tranning at your Gurgaon office.

 

Thanking You,

Rajdeep Deb| DGM – Design & Development

JBJ Technologies Limited 

350, 351, 352, Udyog Kendra 2 ,Ecotech 3,

Greater Noida, Uttar Pradesh, Zip/Pin 201306, India

CIN : U74995DL1996PLC078755

Mobile:+91 9599282660|(T) : 0120-235 0024

(W): www.jbjindia.com , (E)rajdeep@jbjindia.com

Call me back

Fill below form and we'll get back to you, asap.




Get a Quote